Spiteri, Louise
Permanent URI for this collectionhttps://hdl.handle.net/10222/15924
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Item Open Access OPACs, users, and readers’ advisory: Exploring the implication of user-generated content for readers’ advisory in Canadian public librarie(Taylor & Francis, 2014) Pecoskie, Jen; Tarulli, Laurel; Spiteri, Louise F.This article examines the contribution of social discovery platforms and user-generated content (UGC) on readers’ advisory (RA) services in Canadian public libraries. Grounded Theory was used to conduct a content analysis of library-assigned subject headings and UGC of 22 adult fiction titles in 43 Canadian public libraries that use BiblioCommons, SirsiDynix, and Encore social discovery platforms. Findings indicate that UGC complements the MARC bibliographic record as it provides insight into the subject of a work, its protagonists, and the effect the book has on readers. User-generated reviews provide a rich data set that clearly connects to known RA access points.Item Open Access Illusions of a “Bond”: tagging cultural products across online platforms(Emerald, 2016) Desrochers, Nadine; Laplante, Audrey; Martin, Kim; Quan-Haase, Anabel; Spiteri, Louise F.Most studies pertaining to social tagging focus on one platform or platform type, thus limiting the scope of their findings. The purpose of this paper is to explore social tagging practices across four platforms in relation to cultural products associated with the book Casino Royale, by Ian FlemingItem Open Access Expanding the scope of affect: Taxonomy construction for emotions, tones, and associations(Emerald, 2018) Spiteri, Louise F.; Pecoskie, JenThe purpose of this paper is to provide an examination of emotional experiences, particularly how they are situated in the readers’ advisory (RA) literature and the literatures from a variety of outside disciplines in order to create taxonomies of affect from this contextItem Open Access In the readers’ own words: How user content in the catalog can enhance readers’ advisory services(American Library Association, 2016) Spiteri, Louise F.; Pecoskie, JenItem Open Access Applying a 3-D hedonic concept of intrinsic motivation on the acceptance of social tagging tools: A theoretical model and empirical validation(Elsevier, 2019) Allam, Hesham; Bliemel, Michael; Spiteri, Louise F.; Blustein, James; Ali-Hassan, HossamParticipation in and adding content to social tagging tools is important for these tools to achieve their purpose of classifying and organizing information. Users of social tagging tools are driven to participate and add tags by extrinsic and intrinsic motivation. Extrinsic motivation is dominating research as a main predictor of why users use information systems. Social tagging tools, as a subset of social media tools, are distinguished by their unique social aspect that makes intrinsic motivation a potential driver for users to add tags to content. Intrinsic motivation, when applied to social tagging tools, could entail many shades that represent different users’ motives for using such tools. In this paper, we add a rich concept of intrinsic motivation to include hedonism as a main predictor of users’ behavior on social tagging tools. We empirically validate a previously proposed theoretical model of three dimensional concepts of hedonism with three components describing individuals’ hedonic state when interacting with social tagging tools: explorability, curiosity, and enjoyment. After a robust and thorough data analysis using structured equation modeling, the results confirm our theoretical model and suggest using a richer concept of enjoyment to reflect a hedonic dimension when investigating intrinsic motivation with interactive social media tools. Our validated model could be the spark of new factors that have the potential to influence user acceptance of information systems in general and in social media tools. This research contributes to the development of attitude-behavior theories that could explain users’ acceptance of dynamic webItem Open Access If you build it, they won’t come: What motivates employees to create and share tagged content: A theoretical model and empirical validation(Elsevier, 2020) Allam, Hesham; Bliemel, Michael; Spiteri, Louise F.; Ali-Hassan, HossamThe purpose of this paper is to investigate factors influencing employees’ knowledge-sharing behavior on social tagging supported systems. Using the strong theoretical background of the well-known technology acceptance model (TAM), this paper proposes and empirically validates a model that fits the social and technical nature of social tagging tools within the public sector. The analyses in this paper were based on data collected from a large survey of more than 480 respondents working for two public organizations in the United States. The findings demonstrate a significant impact of the role of social presence in encouraging employees to create and share content. Further, there is a strong relationship between the benefits employees receive from using tagging tools and their creation and sharing of tagged content. Specifically, the following factors showed a significant impact on employees’ creation and sharing behavior, specifically their attitudes towards and intentions to create and share tags: perceived ease of use, perceived usefulness, social presence, and pro-sharing norms. For researchers, the paper offers an opportunity to further study knowledge-sharing behavior regarding social media technologies. The findings should motivate practitioners to inject these tools with a social aspect so that employees are encouraged to share content.Item Open Access The structure and form of folksonomy tags: The road to the public library catalog(2007-09) Spiteri, Louise F.This article examines the linguistic structure of folksonomy tags collected over a thirty-day period from the daily tag logs of Delicious, Furl, and Technorati. The tags were evaluated against the National Information Standards Organization (NISO) guidelines for the construction of controlled vocabularies. The results indicate that the tags correspond closely to the NISO guidelines pertaining to types of concepts expressed, the predominance of single terms and nouns, and the use of recognized spelling. Problem areas pertain to the inconsistent use of count nouns and the incidence of ambiguous tags in the form of homographs, abbreviations, and acronyms. With the addition of guidelines to the construction of unambiguous tags and links to useful external reference sources, folksonomies could serve as a powerful,flexible tool for increasing the user-friendliness and interactivity of public library catalogs, and also may be useful for encouraging other activities, such as informal online communities of readers and user-driven readers' advisory services.Item Open Access Lousie Spiteri CV(2013-08-28) Spiteri, LouiseItem Open Access Social media and collaborative technologies: Information management dream or nightmare?(2013-06-20) Spiteri, LouiseItem Open Access User-Generated Metadata: Boon or Bust for Indexing and Controlled Vocabularies?(2013-06-11) Spiteri, LouiseItem Open Access Library catalogues of the future: A social space and collaborative tool?(Library Trends, 2012) Tarulli, Laurel; Spiteri, LouiseNext-generation catalogues are providing opportunities for library professionals and users to interact, collaborate, and enhance core library functions. Technology, innovation, and creativity are all components that are merging to create a localized, online social space that brings our physical library services and experiences into an online environment. While patrons are comfortable creating usergenerated information on commercial Web sites and social media Web sites, library professionals should be exploring alternative methods of use for these tools within the library setting. Can the library catalogue promote remote readers’ advisory services and act as a localized “Google”? Will patrons or library professionals be the driving force behind user-generated content within our catalogues? How can cataloguers be sure that the integrity of their bibliographic records is protected while inviting additional data sources to display in our catalogues? As library catalogues bring our physical library services into the online environment, catalogues also begin to encroach or “mash-up” with other areas of librarianship that have not been part of a cataloguer’s expertise. Using library catalogues beyond their traditional role as tools for discovery and access raises issues surrounding the expertise of library professionals and the benefits of collaboration between frontline and backroom staff.Item Open Access Social discovery systems in public libraries: If we build them, will they come?(Library Trends, 2012) Spiteri, Louise; Tarulli, LaurelIf the public library catalogue is to continue to have relevance to its users, it needs to move beyond its current inventory model, where all content is designed and controlled by library staff and client interaction with catalogue content is limited, to a social catalogue, where users can contribute to, and interact with information and with each other. The goal of this report is to present the results of an analysis of four months worth of log analysis of two social discovery systems used in two Canadian public libraries to examine: (a) how public library users interact with social discovery systems; (b) how usage compares between the two social discovery systems; and (c) whether the use of the features in social discovery systems is consistent over time. Results suggest that clients are making limited use of the social features of the system that allow them to interact with the catalogue and with one another.Item Open Access Enhancing exploratory search with hedonic browsing using social tagging tools(2nd International Workshop on Modeling Social Media: User Interface Modeling in Social Media (MSM 2011), 2011) Hesham, A; Blustein, J; Spiteri, L; Bliemel, M.Item Open Access Social Discovery Tools: Cataloguing Meets User Convenience.(Canadian Association for Information Science, 2011) Spiteri, LouiseThe paper discusses (a) the ethical dimensions of creating catalogue records to reflect user convenience, (b) the relationship between culture and user convenience, and (c) how social discovery tools can facilitate the creation of interactive and flexible catalogue records that reflect the culture(s) and needs of their library communities.Item Open Access The Public Library Catalogue as a Social Space: A Case Study of Social Discovery Systems in Two Canadian Public Libraries(Canadian Society for Information Science, 2011-01-01) Spiteri, Louise; Tarulli, LaurelThis paper uses transaction log data to examine how library users interact with two social discovery systems used in two Canadian public library systems. Results indicate that user-generated content is not used extensively or significantly in the two social discovery systems. Format is the predominant facet used to refine searches; the remaining facets are significantly underrepresented.Item Open Access Faceted navigation of social tagging applications(ISKO-UK, 2011) Spiteri, LouiseThe goal of this paper is to conduct an analysis of seventeen existing and proposed methodologies for the use of facets in social tagging applications, with particular emphasis placed on the extent to which these methodologies address the following questions: How do you choose facets that can apply generally to all subjects in social tagging applications How many facets would suffice to cover site members’ needs? Who should choose the facets? How do you ensure that the facets chosen reflect the needs of the site members? How do you maintain the facets and impose quality control over them? Results of this analysis indicate that these methodologies provide insufficient guidelines for the choice, evaluation, and maintenance of the facets. An underlying problem in many of these studies is their lack of clear definitions of what constitutes a facet. The lack of emphasis on the mutual exclusivity of facets is particularly troublesome, since it is perhaps this attribute that would determine the effectiveness of facets in a social tagging application. Most of the proposed methodologies do not address how facets are to be derived or maintained. A proposed framework for a more rigorous approach to the incorporation of facets into social tagging applications is presented to facilitate the use of facet analysis as a bridge between the benefits of the grassroots, bottom-up approach to the selection of tags, and a more controlled and efficient organization and visual browsing of tags in social tagging applications.