IM a Librarian: Extending Virtual Reference Services through Instant Messaging and Chat Widgets

dc.contributor.author	Bedwell, Linda	en_US
dc.contributor.author	Rodrigues, Denyse	en_US
dc.contributor.author	Duggan, Lawrence J.	en_US
dc.contributor.author	Orlov, Stanislav	en_US
dc.date.accessioned	2014-03-12T19:20:43Z
dc.date.available	2014-03-12T19:20:43Z
dc.date.issued	2008-07	en_US
dc.description.abstract	The article focuses on the findings of a trial of a multi-protocol Instant Messaging (IM) platform with a web-based IM chat widget for the Live Help service of Novanet, a consortium consisting of university and community college library systems
dc.identifier.citation	Bedwell, Linda, Denyse Rodrigues, Lawrence J. Duggan, and Stanislav Orlov. 2008. "IM a Librarian: Extending Virtual Reference Services through Instant Messaging and Chat Widgets." Partnership: The Canadian Journal of Library & Information Practice & Research 3(2): 1-1.	en_US
dc.identifier.issn	1911-9593
dc.identifier.issue	2	en_US
dc.identifier.startpage	1	en_US
dc.identifier.uri	http://hdl.handle.net/10222/45255
dc.identifier.volume	3	en_US
dc.relation.ispartof	Partnership: The Canadian Journal of Library & Information Practice & Research	en_US
dc.title	IM a Librarian: Extending Virtual Reference Services through Instant Messaging and Chat Widgets	en_US
dc.type	Text	en_US

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