Implementation of ChekOne Task Verification Software

Abstract

The internship was performed at IWK Health Centre from May 10th, 2017 to September 8th 2017. The objective of the internship was to implement the ChekOne task verification software to track and monitor the daily work routines of the housekeepers at the IWK. This report provides a bird’s eye view of the overall implementation of the project and talks about some of the challenges that were faced. The ChekOne uses a hierarchy of barcodes defined for: housekeepers > building > specific locations in the building> tasks> duration of tasks. These barcodes are scanned using a handheld device that functions like a cellphone. This device synchronizes the captured scans in real-time into a database system that I am able to access. From this information, I am able to monitor and develop reports of the tasks being performed by the housekeepers. The ChekOne software was used to track and monitor daily tasks, routines and responsibilities that housekeeping staff carry out. I was mainly responsible for the roll out of the task verification software (ChekOne) at the IWK Health Center. I worked with the Housekeeping Department to teach and familiarize the staff with the software and handheld device. I also worked with the IT Department to assist and solve any problems that occurred. Lastly, I analyzed and developed current work routines to aid in workload and workflow for the housekeepers. Throughout this internship I was able to utilize the knowledge and skills that I acquired from different modules of the health informatics program. For example, from using knowledge acquired from the Business Process Model notation, I was able to track the workflow of the housekeepers in their daily task routines. This report also describes the challenges I encountered during the course of the project, and how these challenges were addressed. Finally, several recommendations are made for the future sustainability of this technology at the Health Centre.