dc.contributor.author | Young, Michael J. | |
dc.date.accessioned | 2020-12-07T12:40:53Z | |
dc.date.available | 2020-12-07T12:40:53Z | |
dc.date.issued | 2020-12-07T12:40:53Z | |
dc.identifier.uri | http://hdl.handle.net/10222/80061 | |
dc.description.abstract | Growth in Emergency Department (ED) demand is occurring across the developed world, with increases in both urgent and non-urgent ED visits.
Telephone triage systems allow a caller to speak with a healthcare professional for advice and guidance on whether a problem requires an ED visit, primary care, or self-care at home. Telephone triage may have the potential to decrease non-urgent pediatric ED visits by directing callers with lower acuity problems to a non-ED care option.
On July 29, 2009 the Nova Scotia (NS) Department of Health and Wellness introduced a provincial telephone triage system, Nova Scotia 811. In the year following implementation, 811 was associated with a modest decrease of 3.6% in the proportion of lower acuity visits at the IWK tertiary care pediatric ED. This study is the first to assess the impact of a regional telephone triage system on pediatric ED visits in a publicly funded healthcare system. | en_US |
dc.language.iso | en | en_US |
dc.subject | Telephone Triage | en_US |
dc.subject | Emergency Department | en_US |
dc.subject | Pediatrics | en_US |
dc.title | Nova Scotia 811 Telephone Triage and Lower Acuity Pediatric Emergency Department Visits at the IWK Health Centre | en_US |
dc.date.defence | 2020-11-27 | |
dc.contributor.department | Department of Community Health & Epidemiology | en_US |
dc.contributor.degree | Master of Science | en_US |
dc.contributor.external-examiner | n/a | en_US |
dc.contributor.graduate-coordinator | Dr. Yukiko Asada | en_US |
dc.contributor.thesis-reader | Dr. David Petrie | en_US |
dc.contributor.thesis-reader | Dr. Boris Sobolev | en_US |
dc.contributor.thesis-supervisor | Dr. Adrian Levy | en_US |
dc.contributor.ethics-approval | Received | en_US |
dc.contributor.manuscripts | Not Applicable | en_US |
dc.contributor.copyright-release | Not Applicable | en_US |